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feat: add operational eligibility and scheduled follow-up

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plx
2026-08-15 07:56:06 +00:00
parent 71452b1e5c
commit ee8e2de606
13 changed files with 812 additions and 26 deletions
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app/task_service.py
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@@ -56,7 +56,7 @@ def _priority_for_action(action_code: str, route: str) -> str:
route = str(route or "").strip().lower()
if code in {"SEND_PROFORMA", "SEND_INVOICE", "CONFIRM_PAYMENT", "PREPARE_ORDER", "VALIDATE_PHYSICAL_ORDER", "CREATE_SHIPMENT"}:
return "alta"
if code.startswith("FOLLOW_UP_") or code in {"CONFIRM_DELIVERY", "RECOVER_OPPORTUNITY", "REVIEW_NURTURE"}:
if code.startswith("FOLLOW_UP_") or code in {"CALL_CUSTOMER", "CONFIRM_DELIVERY", "RECOVER_OPPORTUNITY", "REVIEW_NURTURE"}:
return "normal"
if code in {"REVIEW_MANUALLY", "REMOVE_FROM_LIST", "MARK_NO_INTEREST", "IGNORE_SPAM", "NO_ACTION", "IGNORE_BOUNCE"}:
return "baixa"