feat: add operational eligibility and scheduled follow-up

2026-08-15 07:56:06 +00:00
parent 71452b1e5c
commit ee8e2de606
13 changed files with 812 additions and 26 deletions
--- a/app/action_catalog.py
+++ b/app/action_catalog.py
@@ -23,6 +23,7 @@ TRIAGE_ACTION_CODES = {
 }

 INTERNAL_ACTION_CODES = {
+    "CALL_CUSTOMER",
    "FOLLOW_UP_QUOTE",
    "FOLLOW_UP_PROFORMA",
    "FOLLOW_UP_PAYMENT",
@@ -40,6 +41,13 @@ INTERNAL_ACTION_CODES = {
 ACTION_CODES = TRIAGE_ACTION_CODES | INTERNAL_ACTION_CODES

 ACTION_MAP = {
+    "CALL_CUSTOMER": {
+        "route": "vendas",
+        "action_required": True,
+        "action": "Ligar ao cliente",
+        "safe_to_post": False,
+        "business_event_on_done": "customer_called",
+    },
    "SEND_QUOTE": {
        "route": "vendas",
        "action_required": True,