fix: preserve Chatwoot message visibility and identity

app/webhooks_chatwoot.py

@@ -416,7 +416,11 @@ async def process_saved_chatwoot_raw_event(raw_event_id: str, payload: Dict[str,
         contact_id=extracted["contact_id"],
     )
 
-    response = await analyze(analyze_request, raw_event_id=raw_event_id)
+    response = await analyze(
+        analyze_request,
+        raw_event_id=raw_event_id,
+        source_event_id=extracted.get("source_event_id"),
+    )
 
     chatwoot_note_result = {
         "status": "skipped",
@@ -429,11 +433,14 @@ async def process_saved_chatwoot_raw_event(raw_event_id: str, payload: Dict[str,
             action_result=response.action_result,
         )
 
+    ignored_action = str(response.action_result.action_code or "").upper() in {
+        "IGNORE_BOUNCE", "IGNORE_SPAM", "SPAM",
+    }
     mark_raw_event_processed(
         raw_event_id=raw_event_id,
         action_run_id=response.action_run_id,
         message_id=response.message_id,
-        ignored=False,
+        ignored=ignored_action,
         error=None,
     )