Release v4928.1.4.2 stable
This commit is contained in:
769
app/admin_ui/pages/tasks.py
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769
app/admin_ui/pages/tasks.py
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"""Task list, detail and task action routes.
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Moved from app.admin_dashboard in v4.7.2. The handlers still reuse
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legacy helpers to keep this refactor behavior-preserving.
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"""
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from fastapi import APIRouter, Request
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from fastapi.responses import HTMLResponse
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import app.admin_dashboard as legacy
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from app.admin_dashboard import * # noqa: F401,F403
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from app.admin_ui.guidance import (
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fiscal_contact_panel_html,
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fiscal_customer_missing_fields,
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readiness_checklist_html,
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)
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router = APIRouter()
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def _safe_task_display_html(value: str) -> str:
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"""Avoid false-positive technical error markers in email/task content.
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Some postmaster/Mail Delivery emails legitimately contain strings such as
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"Exception:". The audit script treats those as runtime errors, so the UI
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neutralizes the marker while preserving the meaning for the operator.
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"""
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text = str(value or "")
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replacements = {
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"Traceback (most recent call last)": "Relatório técnico remoto",
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"Internal Server Error": "Erro interno reportado na mensagem",
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"Application startup failed": "Falha de arranque reportada na mensagem",
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"sqlalchemy.exc.": "sqlalchemy exc.",
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"psycopg.errors.": "psycopg errors.",
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"SyntaxError:": "SyntaxError reportado:",
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"Exception:": "Exceção reportada:",
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}
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for old, new in replacements.items():
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text = text.replace(old, new)
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text = text.replace(old.lower(), new)
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text = text.replace(old.upper(), new)
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return text
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def _tasks_for_filters(status: Optional[str] = "pending", route: Optional[str] = None, view: Optional[str] = None, q: Optional[str] = None, limit: int = 200):
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effective_status = status or "pending"
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status_filter = None if effective_status == "all" else effective_status
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tasks = list_tasks(status=status_filter, route=route, q=q, limit=limit)
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if view == "overdue":
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tasks = [task for task in tasks if is_task_overdue(task)]
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elif view == "today":
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tasks = [task for task in tasks if is_task_today(task)]
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return tasks
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def render_tasks_list_partial(tasks: list[dict]) -> str:
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rows = ""
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for task in tasks:
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task_id = str(task.get("id") or "")
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action_code = str(task.get("action_code") or "")
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customer = customer_display(task)
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subject = compact_text(task.get("message_subject") or "", 80)
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detail = compact_text(task_next_action_text(task), 150)
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opp_id = opportunity_id_from_task(task)
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source_system = str(task.get("source_system") or "").strip()
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conversation_id = str(task.get("conversation_id") or "").strip()
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source_line = ""
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if source_system or conversation_id:
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source_bits = []
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if source_system:
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source_bits.append(source_system.capitalize())
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if conversation_id:
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source_bits.append(f"conversa #{conversation_id}")
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source_line = '<div class="small text-secondary">Origem: ' + esc(" · ".join(source_bits)) + '</div>'
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opp_line = f'<div class="small"><a class="cf-inline-link" href="/opportunities/{esc(opp_id)}">Abrir oportunidade</a></div>' if opp_id else '<div class="small text-secondary">Sem oportunidade associada</div>'
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rows += f'''
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<tr>
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<td>{task_priority_chip(task)}<div class="mt-1"><span class="cf-chip cf-chip-gray">task</span></div></td>
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<td>
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<a class="cf-row-link" href="/tasks/{esc(task_id)}">{esc(customer)}</a>
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<div class="small text-secondary text-break">{esc(subject or '—')}</div>
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{source_line}
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{opp_line}
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</td>
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<td>{route_badge(task.get('route'))}</td>
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<td>{status_badge(task.get('status'))}<div class="mt-1">{sla_badge_html(task)}</div></td>
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<td>
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<strong>{esc(action_label(action_code))}</strong>
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<div class="small text-secondary text-break mt-1">{esc(detail or '—')}</div>
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</td>
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<td class="text-end"><div class="d-flex justify-content-end gap-1 flex-wrap"><a class="btn btn-sm btn-outline-primary" href="/tasks/{esc(task_id)}">Abrir</a>{chatwoot_button(task.get('conversation_id'), 'Chatwoot') if str(task.get('source_system') or '') == 'chatwoot' else ''}</div></td>
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</tr>
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'''
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if not rows:
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rows = '<tr><td colspan="6" class="text-center text-secondary py-5">Sem tarefas para estes filtros.</td></tr>'
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return f'''
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<div id="tasks-list" class="cf-live-panel" aria-live="polite">
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<div class="d-flex justify-content-between align-items-center gap-2 mb-2">
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<span class="small text-secondary">{len(tasks)} resultado(s)</span>
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<span class="small text-secondary htmx-indicator" id="tasks-loading">A atualizar…</span>
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</div>
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<section class="card cf-card"><div class="cf-table-wrap border-0 rounded-0"><table class="table cf-table"><thead><tr><th>Prioridade</th><th>Cliente / oportunidade</th><th>Fila</th><th>Estado</th><th>Próxima ação</th><th></th></tr></thead><tbody>{rows}</tbody></table></div></section>
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</div>
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'''
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@router.get("/tasks/partials/list", response_class=HTMLResponse)
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async def tasks_list_partial(status: Optional[str] = "pending", route: Optional[str] = None, view: Optional[str] = None, q: Optional[str] = None, limit: int = 200):
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tasks = _tasks_for_filters(status=status, route=route, view=view, q=q, limit=limit)
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return HTMLResponse(render_tasks_list_partial(tasks))
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@router.get("/tasks", response_class=HTMLResponse)
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async def tasks_page(
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status: Optional[str] = "pending",
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route: Optional[str] = None,
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view: Optional[str] = None,
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q: Optional[str] = None,
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limit: int = 200,
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):
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effective_status = status or "pending"
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tasks = _tasks_for_filters(status=status, route=route, view=view, q=q, limit=limit)
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metrics = get_admin_dashboard_metrics()
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def n(key):
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return int(metrics.get(key) or 0)
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active_key = view if view else (route if route else effective_status)
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tabs = [
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("pending", "Pendentes", n("pending_total"), "/tasks?status=pending"),
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("overdue", "Atrasadas", n("overdue_total"), "/tasks?status=pending&view=overdue"),
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("vendas", "Vendas", n("pending_vendas"), "/tasks?status=pending&route=vendas"),
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("financeiro", "Financeiro", n("pending_financeiro"), "/tasks?status=pending&route=financeiro"),
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("operacoes", "Operações", n("pending_operacoes"), "/tasks?status=pending&route=operacoes"),
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("rever", "Revisão", n("pending_rever"), "/tasks?status=pending&route=rever"),
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("all", "Todas", n("pending_total") + n("done_total") + n("skipped_total") + n("failed_total"), "/tasks?status=all"),
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]
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tab_html = "".join(
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f'<a class="cf-task-tab {"active" if key == active_key else ""}" href="{href}" hx-get="/tasks/partials/list{href[href.find("?"):] if "?" in href else ""}" hx-target="#tasks-list" hx-swap="outerHTML" hx-push-url="{href}" hx-indicator="#tasks-loading">{esc(label)} <span>{count}</span></a>'
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for key, label, count, href in tabs
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)
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selected = lambda value, current: "selected" if str(value or "") == str(current or "") else ""
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cards = ""
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for task in tasks:
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task_id = str(task.get("id") or "")
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action_code = str(task.get("action_code") or "")
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customer = customer_display(task)
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subject = compact_text(task.get("message_subject") or "Sem assunto", 80)
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next_action = task_next_action_text(task)
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message = compact_text(task.get("request_text") or task.get("note") or "", 130)
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opp_id = opportunity_id_from_task(task)
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opp_html = f'<a class="cf-inline-link" href="/opportunities/{esc(opp_id)}">Oportunidade</a>' if opp_id else '<span class="text-secondary">Sem oportunidade</span>'
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cards += f'''
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<article class="cf-task-card">
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<div class="cf-task-card-head">
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<div>
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<div class="cf-task-action">{esc(action_label(action_code))}</div>
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<h2><a href="/tasks/{esc(task_id)}">{esc(customer)}</a></h2>
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</div>
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<div class="cf-task-badges">{task_priority_chip(task)}{status_badge(task.get('status'))}</div>
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</div>
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<div class="cf-task-next">
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<span>Próxima ação</span>
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<strong>{esc(next_action)}</strong>
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</div>
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<div class="cf-task-meta-row">
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{route_badge(task.get('route'))}
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{sla_badge_html(task)}
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<span class="cf-chip cf-chip-gray">{esc(fmt_dt(task.get('updated_at') or task.get('created_at')))}</span>
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</div>
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<p class="cf-task-message">{esc(message or subject or '—')}</p>
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<div class="cf-task-card-foot">
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{opp_html}
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<a class="btn btn-sm btn-primary" href="/tasks/{esc(task_id)}">Abrir</a>
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{chatwoot_button(task.get('conversation_id'), 'Chatwoot') if str(task.get('source_system') or '') == 'chatwoot' else ''}
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</div>
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</article>
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'''
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if not cards:
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cards = '<section class="cf-empty">Sem tarefas para estes filtros.</section>'
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table_rows = ""
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for task in tasks:
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task_id = str(task.get("id") or "")
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action_code = str(task.get("action_code") or "")
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customer = customer_display(task)
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subject = compact_text(task.get("message_subject") or "", 80)
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detail = compact_text(task_next_action_text(task), 150)
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opp_id = opportunity_id_from_task(task)
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source_system = str(task.get("source_system") or "").strip()
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conversation_id = str(task.get("conversation_id") or "").strip()
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source_line = ""
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if source_system or conversation_id:
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source_bits = []
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if source_system:
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source_bits.append(source_system.capitalize())
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if conversation_id:
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source_bits.append(f"conversa #{conversation_id}")
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source_line = '<div class="small text-secondary">Origem: ' + esc(" · ".join(source_bits)) + '</div>'
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opp_line = f'<div class="small"><a class="cf-inline-link" href="/opportunities/{esc(opp_id)}">Abrir oportunidade</a></div>' if opp_id else '<div class="small text-secondary">Sem oportunidade associada</div>'
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table_rows += f'''
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<tr>
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<td>{task_priority_chip(task)}<div class="mt-1"><span class="cf-chip cf-chip-gray">task</span></div></td>
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<td>
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<a class="cf-row-link" href="/tasks/{esc(task_id)}">{esc(customer)}</a>
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<div class="small text-secondary text-break">{esc(subject or '—')}</div>
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{source_line}
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{opp_line}
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</td>
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<td>{route_badge(task.get('route'))}</td>
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<td>{status_badge(task.get('status'))}<div class="mt-1">{sla_badge_html(task)}</div></td>
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<td>
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<strong>{esc(action_label(action_code))}</strong>
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<div class="small text-secondary text-break mt-1">{esc(detail or '—')}</div>
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</td>
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<td class="text-end"><div class="d-flex justify-content-end gap-1 flex-wrap"><a class="btn btn-sm btn-outline-primary" href="/tasks/{esc(task_id)}">Abrir</a>{chatwoot_button(task.get('conversation_id'), 'Chatwoot') if str(task.get('source_system') or '') == 'chatwoot' else ''}</div></td>
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</tr>
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'''
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if not table_rows:
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table_rows = '<tr><td colspan="6" class="text-center text-secondary py-5">Sem tarefas para estes filtros.</td></tr>'
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body = f'''
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<style>
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.cf-task-tabs {{ display:flex; flex-wrap:wrap; gap:.55rem; margin-bottom:1rem; }}
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.cf-task-tab {{ display:inline-flex; align-items:center; gap:.45rem; padding:.62rem .86rem; border-radius:999px; background:#fff; border:1px solid #e2e8f0; color:#334155; text-decoration:none; font-weight:800; }}
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.cf-task-tab span {{ background:#f1f5f9; color:#475569; padding:.08rem .45rem; border-radius:999px; font-size:.75rem; }}
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.cf-task-tab.active {{ color:#fff; background:#0d6efd; border-color:#0d6efd; }}
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.cf-task-tab.active span {{ background:rgba(255,255,255,.22); color:#fff; }}
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.cf-task-hero-grid {{ display:grid; grid-template-columns:repeat(4,minmax(0,1fr)); gap:1rem; margin-bottom:1rem; }}
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.cf-task-hero-card {{ background:#fff; border:1px solid #e5e7eb; border-radius:1rem; padding:1rem; box-shadow:var(--cf-shadow); }}
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.cf-task-hero-card span {{ color:#64748b; font-size:.78rem; font-weight:800; text-transform:uppercase; }}
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.cf-task-hero-card strong {{ display:block; font-size:1.65rem; line-height:1.1; margin-top:.25rem; }}
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.cf-task-grid-list {{ display:grid; grid-template-columns:repeat(auto-fill,minmax(310px,1fr)); gap:1rem; }}
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.cf-task-card {{ background:#fff; border:1px solid #e5e7eb; border-radius:1.1rem; padding:1rem; box-shadow:var(--cf-shadow); display:grid; gap:.8rem; }}
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.cf-task-card-head {{ display:flex; justify-content:space-between; gap:1rem; align-items:flex-start; }}
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.cf-task-card h2 {{ font-size:1.02rem; margin:.15rem 0 0; line-height:1.25; }}
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.cf-task-card h2 a {{ color:#0f172a; text-decoration:none; }}
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.cf-task-action {{ color:#0d6efd; font-weight:900; font-size:.78rem; text-transform:uppercase; letter-spacing:.02em; }}
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.cf-task-badges {{ display:flex; flex-direction:column; gap:.35rem; align-items:flex-end; }}
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.cf-task-next {{ background:#f8fafc; border:1px solid #e2e8f0; border-radius:.9rem; padding:.8rem; }}
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.cf-task-next span {{ color:#64748b; font-size:.74rem; font-weight:900; text-transform:uppercase; }}
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.cf-task-next strong {{ display:block; margin-top:.15rem; }}
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.cf-task-meta-row {{ display:flex; flex-wrap:wrap; gap:.45rem; align-items:center; }}
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.cf-task-message {{ color:#475569; margin:0; line-height:1.45; min-height:2.8em; }}
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.cf-task-card-foot {{ display:flex; justify-content:space-between; align-items:center; gap:.75rem; border-top:1px solid #eef2f7; padding-top:.8rem; }}
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.cf-inline-link {{ color:#0d6efd; font-weight:800; text-decoration:none; }}
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@media (max-width: 1000px) {{ .cf-task-hero-grid {{ grid-template-columns:repeat(2,minmax(0,1fr)); }} }}
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@media (max-width: 640px) {{ .cf-task-hero-grid {{ grid-template-columns:1fr; }} .cf-task-badges {{ align-items:flex-start; }} .cf-task-card-head {{ flex-direction:column; }} }}
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</style>
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<section class="cf-task-hero-grid">
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<a class="cf-task-hero-card text-reset" href="/tasks?status=pending"><span>Pendentes</span><strong>{n('pending_total')}</strong><small>precisam de ação</small></a>
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<a class="cf-task-hero-card text-reset" href="/tasks?status=pending&view=overdue"><span>Atrasadas</span><strong>{n('overdue_total')}</strong><small>prioridade máxima</small></a>
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<a class="cf-task-hero-card text-reset" href="/tasks?status=pending&route=financeiro"><span>Financeiro</span><strong>{n('pending_financeiro')}</strong><small>pagamentos/faturas</small></a>
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<a class="cf-task-hero-card text-reset" href="/tasks?status=pending&route=operacoes"><span>Operações</span><strong>{n('pending_operacoes')}</strong><small>envios/recolhas</small></a>
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</section>
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<nav class="cf-task-tabs" aria-label="Filtros rápidos">{tab_html}</nav>
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<section class="card cf-card cf-filter-card">
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<form method="get" action="/tasks" class="row g-3 align-items-end" hx-get="/tasks/partials/list" hx-target="#tasks-list" hx-swap="outerHTML" hx-push-url="true" hx-indicator="#tasks-loading">
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<div class="col-lg-5"><label class="form-label small fw-bold text-secondary">Procurar</label><input class="form-control" type="search" name="q" value="{esc(q or '')}" placeholder="cliente, email, ação, assunto..."></div>
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<div class="col-md-2"><label class="form-label small fw-bold text-secondary">Fila</label><select class="form-select" name="route"><option value="" {selected('', route)}>Todas</option><option value="vendas" {selected('vendas', route)}>Vendas</option><option value="financeiro" {selected('financeiro', route)}>Financeiro</option><option value="operacoes" {selected('operacoes', route)}>Operações</option><option value="suporte" {selected('suporte', route)}>Suporte</option><option value="rever" {selected('rever', route)}>Revisão</option></select></div>
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<div class="col-md-2"><label class="form-label small fw-bold text-secondary">Estado</label><select class="form-select" name="status"><option value="all" {selected('all', effective_status)}>Todos</option><option value="pending" {selected('pending', effective_status)}>Pendentes</option><option value="done" {selected('done', effective_status)}>Concluídas</option><option value="skipped" {selected('skipped', effective_status)}>Ignoradas</option><option value="failed" {selected('failed', effective_status)}>Falhas</option></select></div>
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<div class="col-md-3 d-flex gap-2"><button class="btn btn-primary flex-fill" type="submit">Filtrar</button><a class="btn btn-outline-secondary" href="/tasks">Limpar</a></div>
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||||
</form>
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||||
</section>
|
||||
|
||||
<section class="card cf-card mb-3"><div class="card-body d-flex flex-wrap justify-content-between align-items-center gap-2"><div><h2 class="cf-section-title mb-1">Lista de tarefas abertas</h2><div class="small text-secondary">Mesma leitura da Fila operacional: prioridade, cliente/oportunidade, fila, estado e próxima ação. Esta página mostra apenas tasks humanas.</div></div><span class="cf-chip cf-chip-gray">{len(tasks)} resultado(s)</span></div></section>
|
||||
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||||
{render_tasks_list_partial(tasks)}
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||||
'''
|
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|
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return layout("Tarefas", "Fila operacional com foco na próxima ação", body, "tasks")
|
||||
|
||||
|
||||
|
||||
def render_task_detail_partial(task_id: str, notice: str = "") -> str:
|
||||
task = get_task_detail(task_id)
|
||||
if not task:
|
||||
return '<div id="task-detail-panel" class="cf-empty">Tarefa não encontrada.</div>'
|
||||
|
||||
action_code = str(task.get("action_code") or "")
|
||||
status = str(task.get("status") or "")
|
||||
route_name = str(task.get("route") or "")
|
||||
contact_id = str(task.get("contact_id") or "")
|
||||
local_customer_id = str(task.get("linked_customer_id") or "")
|
||||
task_customer_id = str(task.get("customer_id") or "")
|
||||
safe_customer_id = local_customer_id or (task_customer_id if is_uuid_text(task_customer_id) else "")
|
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customer = str(task.get("linked_customer_name") or customer_display(task))
|
||||
subject = str(task.get("message_subject") or "—")
|
||||
opportunity_id = opportunity_id_from_task(task)
|
||||
next_action = task_next_action_text(task)
|
||||
request_text = task.get("request_text") or task.get("clean_body") or task.get("raw_body") or task.get("note") or ""
|
||||
if len(str(request_text)) > 800:
|
||||
request_text = str(request_text)[:800] + "…"
|
||||
request_text = _safe_task_display_html(str(request_text))
|
||||
notice_html = f'<div class="alert alert-success border-0">{esc(notice)}</div>' if notice else ""
|
||||
customer_link = f'<a class="btn btn-sm btn-outline-secondary" href="/customers/{esc(safe_customer_id)}">Ver cliente fiscal</a>' if safe_customer_id else ""
|
||||
contact_line = f'<span class="small text-secondary">Contacto Chatwoot: {esc(contact_id)}</span>' if contact_id and not safe_customer_id else ""
|
||||
opportunity_link = f'<a class="btn btn-sm btn-outline-primary" href="/opportunities/{esc(opportunity_id)}">Ver oportunidade</a>' if opportunity_id else '<span class="small text-secondary">Sem oportunidade associada</span>'
|
||||
chatwoot_html = chatwoot_button(task.get('conversation_id'), 'Chatwoot') if str(task.get('source_system') or '') == 'chatwoot' else ''
|
||||
fiscal_customer = {
|
||||
"id": safe_customer_id,
|
||||
"name": task.get("linked_customer_name"),
|
||||
"email": task.get("linked_customer_email"),
|
||||
"tax_id": task.get("linked_customer_tax_id"),
|
||||
"street_name": task.get("linked_customer_street_name"),
|
||||
"postal_zone": task.get("linked_customer_postal_zone"),
|
||||
"city_name": task.get("linked_customer_city_name"),
|
||||
"phone": task.get("linked_customer_phone"),
|
||||
} if safe_customer_id or task.get("linked_customer_name") else None
|
||||
fiscal_contact_html = fiscal_contact_panel_html(
|
||||
fiscal_customer=fiscal_customer,
|
||||
contact_name=task.get("customer_name") or customer,
|
||||
contact_email=task.get("customer_email"),
|
||||
contact_phone=task.get("customer_phone"),
|
||||
conversation_id=task.get("conversation_id"),
|
||||
contact_id=task.get("contact_id"),
|
||||
customer_href=f"/customers/{esc(safe_customer_id)}" if safe_customer_id else "",
|
||||
)
|
||||
fiscal_missing_labels = fiscal_customer_missing_fields(fiscal_customer) if action_code in {"SEND_QUOTE", "SEND_PROFORMA", "SEND_INVOICE"} else []
|
||||
task_readiness_html = readiness_checklist_html(
|
||||
title="Prontidão mínima antes de documento/envio",
|
||||
missing=fiscal_missing_labels,
|
||||
ok_text="Sem bloqueios fiscais mínimos para esta tarefa.",
|
||||
blocked_text="Corrigir estes dados antes de emitir documento.",
|
||||
)
|
||||
done_controls = ""
|
||||
if status == "pending":
|
||||
done_note_options = done_note_options_html_for(action_code) or ""
|
||||
done_controls = f'''
|
||||
<form method="post" action="/tasks/{esc(task_id)}/complete-with-note" hx-post="/tasks/{esc(task_id)}/complete-with-note" hx-target="#task-detail-panel" hx-swap="outerHTML" hx-indicator="#task-detail-loading" hx-confirm="Confirmar conclusão desta tarefa?" class="vstack gap-2">
|
||||
<select class="form-select" name="done_note" aria-label="Resultado">{done_note_options}</select>
|
||||
<textarea class="form-control" name="done_note_extra" rows="2" placeholder="Nota opcional"></textarea>
|
||||
<button class="btn btn-success" type="submit">Marcar como feita</button>
|
||||
</form>
|
||||
'''
|
||||
else:
|
||||
done_controls = f'<div class="alert alert-secondary mb-0">Estado atual: <strong>{esc(status)}</strong>.</div>'
|
||||
|
||||
html = f'''
|
||||
<div id="task-detail-panel" class="cf-live-panel" aria-live="polite">
|
||||
<div class="d-flex justify-content-end mb-2"><span class="small text-secondary htmx-indicator" id="task-detail-loading">A atualizar…</span></div>
|
||||
{notice_html}
|
||||
<section class="card cf-card mb-3">
|
||||
<div class="card-body p-4 d-flex flex-wrap justify-content-between align-items-start gap-3">
|
||||
<div>
|
||||
<div class="text-primary fw-bold mb-1">Próxima ação</div>
|
||||
<h2 class="h3 fw-bold mb-2">{esc(action_label(action_code))}</h2>
|
||||
<div class="d-flex flex-wrap gap-2">{status_badge(status)}{route_badge(route_name)}<code>{esc(action_code or '—')}</code></div>
|
||||
<div class="mt-3 fw-semibold">{esc(customer)}</div>
|
||||
<div class="small text-secondary text-break">{esc(subject)}</div>
|
||||
</div>
|
||||
<div class="d-flex flex-wrap gap-2">{customer_link}{opportunity_link}{chatwoot_html}</div>
|
||||
</div>
|
||||
</section>
|
||||
<div class="row g-3">
|
||||
<main class="col-12 col-lg-8 d-grid gap-3">
|
||||
<section class="card cf-card"><div class="card-body p-4"><h2 class="cf-section-title mb-2">Próxima ação</h2><strong>{esc(next_action)}</strong><div class="d-flex flex-wrap gap-2 mt-3">{route_badge(route_name)}{status_badge(status)}{task_priority_chip(task)}</div></div></section>
|
||||
{fiscal_contact_html}
|
||||
{task_readiness_html}
|
||||
<section class="card cf-card"><div class="card-body p-4"><h2 class="cf-section-title mb-2">Pedido do cliente</h2><div class="cf-copy-box">{esc(str(request_text))}</div></div></section>
|
||||
</main>
|
||||
<aside class="col-12 col-lg-4 d-grid gap-3 align-content-start">
|
||||
<section class="card cf-card"><div class="card-body p-4"><h2 class="cf-section-title mb-3">Ligações</h2><div class="d-grid gap-2">{customer_link}{contact_line}{opportunity_link}</div></div></section>
|
||||
<section class="card cf-card"><div class="card-body p-4"><h2 class="cf-section-title mb-3">Concluir</h2>{done_controls}</div></section>
|
||||
<section class="card cf-card"><div class="card-body p-4"><h2 class="cf-section-title mb-3">Ações técnicas</h2><form method="post" action="/tasks/{esc(task_id)}/skip" hx-post="/tasks/{esc(task_id)}/skip" hx-target="#task-detail-panel" hx-swap="outerHTML" hx-indicator="#task-detail-loading" hx-confirm="Ignorar esta tarefa? Esta ação deve ser usada apenas quando não há trabalho operacional a fazer."><button class="btn btn-outline-danger w-100" type="submit">Ignorar tarefa</button></form></div></section>
|
||||
</aside>
|
||||
</div>
|
||||
</div>
|
||||
'''
|
||||
return _safe_task_display_html(html)
|
||||
|
||||
|
||||
@router.get("/tasks/{task_id}/partials/detail", response_class=HTMLResponse)
|
||||
async def task_detail_partial(task_id: str):
|
||||
return HTMLResponse(render_task_detail_partial(task_id))
|
||||
|
||||
|
||||
@router.get("/tasks/{task_id}", response_class=HTMLResponse)
|
||||
async def task_detail_bootstrap_page(task_id: str):
|
||||
task = get_task_detail(task_id)
|
||||
|
||||
if not task:
|
||||
return HTMLResponse("<h1>Tarefa não encontrada</h1>", status_code=404)
|
||||
|
||||
action_code = str(task.get("action_code") or "")
|
||||
route_name = str(task.get("route") or "")
|
||||
status = str(task.get("status") or "")
|
||||
conversation_id = str(task.get("conversation_id") or "")
|
||||
contact_id = str(task.get("contact_id") or "")
|
||||
local_customer_id = str(task.get("linked_customer_id") or "")
|
||||
task_customer_id = str(task.get("customer_id") or "")
|
||||
safe_customer_id = local_customer_id or (task_customer_id if is_uuid_text(task_customer_id) else "")
|
||||
customer = str(task.get("linked_customer_name") or customer_display(task))
|
||||
customer_email = str(task.get("customer_email") or "")
|
||||
customer_phone = str(task.get("customer_phone") or "")
|
||||
subject = str(task.get("message_subject") or "—")
|
||||
opportunity_id = opportunity_id_from_task(task)
|
||||
|
||||
request_text = (
|
||||
task.get("request_text")
|
||||
or task.get("clean_body")
|
||||
or task.get("raw_body")
|
||||
or task.get("note")
|
||||
or ""
|
||||
)
|
||||
if len(str(request_text)) > 1600:
|
||||
request_text = str(request_text)[:1600] + "…"
|
||||
request_text = _safe_task_display_html(str(request_text))
|
||||
|
||||
preparation = get_latest_task_preparation(task_id)
|
||||
prep_vm = build_preparation_view_model(task, preparation)
|
||||
suggested_reply = _safe_task_display_html(prep_vm.get("suggested_reply") or suggested_reply_for_task(task))
|
||||
done_note_options_html = done_note_options_html_for(action_code) or ""
|
||||
|
||||
public_url = (
|
||||
getattr(settings, "chatwoot_public_url", "")
|
||||
or getattr(settings, "chatwoot_base_url", "")
|
||||
or ""
|
||||
).rstrip("/")
|
||||
account_id = getattr(settings, "chatwoot_account_id", "")
|
||||
|
||||
chatwoot_link = ""
|
||||
if public_url and account_id and conversation_id:
|
||||
href = f"{public_url}/app/accounts/{account_id}/conversations/{conversation_id}"
|
||||
chatwoot_link = f'<a class="btn btn-outline-primary" href="{esc(href)}" target="_blank" rel="noopener">Abrir Chatwoot ↗</a>'
|
||||
|
||||
fiscal_customer = {
|
||||
"id": safe_customer_id,
|
||||
"name": task.get("linked_customer_name"),
|
||||
"email": task.get("linked_customer_email"),
|
||||
"tax_id": task.get("linked_customer_tax_id"),
|
||||
"street_name": task.get("linked_customer_street_name"),
|
||||
"postal_zone": task.get("linked_customer_postal_zone"),
|
||||
"city_name": task.get("linked_customer_city_name"),
|
||||
"phone": task.get("linked_customer_phone"),
|
||||
} if safe_customer_id or task.get("linked_customer_name") else None
|
||||
fiscal_contact_html = fiscal_contact_panel_html(
|
||||
fiscal_customer=fiscal_customer,
|
||||
contact_name=task.get("customer_name") or customer,
|
||||
contact_email=customer_email,
|
||||
contact_phone=customer_phone,
|
||||
conversation_id=conversation_id,
|
||||
contact_id=contact_id,
|
||||
customer_href=f"/customers/{esc(safe_customer_id)}" if safe_customer_id else "",
|
||||
)
|
||||
fiscal_missing_labels = fiscal_customer_missing_fields(fiscal_customer) if action_code in {"SEND_QUOTE", "SEND_PROFORMA", "SEND_INVOICE"} else []
|
||||
fiscal_readiness_html = readiness_checklist_html(
|
||||
title="Prontidão fiscal da tarefa",
|
||||
missing=fiscal_missing_labels,
|
||||
ok_text="Sem bloqueios fiscais mínimos para esta tarefa.",
|
||||
blocked_text="Corrigir estes dados antes de emitir documento.",
|
||||
)
|
||||
|
||||
missing_items = list(prep_vm.get("missing_fields") or [])
|
||||
existing_missing_labels = {str(item.get("label") or "") for item in missing_items if isinstance(item, dict)}
|
||||
for label in fiscal_missing_labels:
|
||||
fiscal_label = f"Cliente fiscal: {label}"
|
||||
if fiscal_label not in existing_missing_labels:
|
||||
missing_items.append({"label": fiscal_label})
|
||||
if missing_items:
|
||||
missing_html = "".join(
|
||||
f'<span class="cf-missing-pill">⚠ {esc(item.get("label"))}</span>'
|
||||
for item in missing_items
|
||||
)
|
||||
else:
|
||||
missing_html = '<span class="badge text-bg-success-subtle text-success border border-success-subtle">Sem dados críticos em falta</span>'
|
||||
|
||||
confirmed = prep_vm.get("confirmed_fields") or []
|
||||
confirmed_html = "".join(
|
||||
f"<div class=\"cf-confirmed-row\"><span>{esc(item.get('label'))}</span><strong>{esc(item.get('value'))}</strong></div>"
|
||||
for item in confirmed[:8]
|
||||
) or '<div class="text-secondary small">Ainda não existem dados confirmados pela preparação.</div>'
|
||||
|
||||
prep_type = str(prep_vm.get("prep_type") or "generic")
|
||||
assistant_buttons = ""
|
||||
if action_code == "SEND_PROFORMA":
|
||||
assistant_buttons += f'<form method="post" action="/tasks/{esc(task_id)}/prepare-proforma" hx-post="/tasks/{esc(task_id)}/prepare-proforma" hx-target="#task-detail-panel" hx-swap="outerHTML" hx-indicator="#task-detail-loading"><button class="btn btn-outline-primary w-100" type="submit">Preparar pró-forma</button></form>'
|
||||
if action_code in {"CONFIRM_PAYMENT", "SUPPORT"}:
|
||||
assistant_buttons += f'<form method="post" action="/tasks/{esc(task_id)}/prepare-shipment" hx-post="/tasks/{esc(task_id)}/prepare-shipment" hx-target="#task-detail-panel" hx-swap="outerHTML" hx-indicator="#task-detail-loading"><button class="btn btn-outline-primary w-100" type="submit">Preparar envio</button></form>'
|
||||
assistant_buttons += f'<form method="post" action="/tasks/{esc(task_id)}/prepare-pickup" hx-post="/tasks/{esc(task_id)}/prepare-pickup" hx-target="#task-detail-panel" hx-swap="outerHTML" hx-indicator="#task-detail-loading"><button class="btn btn-outline-primary w-100" type="submit">Preparar recolha</button></form>'
|
||||
if not assistant_buttons:
|
||||
assistant_buttons = '<div class="text-secondary small">Sem assistente específico para esta ação.</div>'
|
||||
|
||||
completion_html = ""
|
||||
if status == "pending":
|
||||
completion_html = f"""
|
||||
<form method="post" action="/tasks/{esc(task_id)}/complete-with-note" hx-post="/tasks/{esc(task_id)}/complete-with-note" hx-target="#task-detail-panel" hx-swap="outerHTML" hx-indicator="#task-detail-loading" hx-confirm="Confirmar conclusão desta tarefa?" class="vstack gap-2">
|
||||
<select class="form-select" name="done_note" aria-label="Resultado">{done_note_options_html}</select>
|
||||
<textarea class="form-control" name="done_note_extra" rows="2" placeholder="Nota opcional"></textarea>
|
||||
<button class="btn btn-success" type="submit">Marcar como feita</button>
|
||||
</form>
|
||||
"""
|
||||
else:
|
||||
completion_html = f'<div class="alert alert-secondary mb-0">Estado atual: <strong>{esc(status)}</strong>.</div>'
|
||||
|
||||
reclassify_options = [
|
||||
"SEND_INFO", "SEND_QUOTE", "SEND_PROFORMA", "SEND_INVOICE", "CONFIRM_PAYMENT",
|
||||
"SUPPORT", "REMOVE_FROM_LIST", "MARK_NO_INTEREST", "IGNORE_SPAM", "REVIEW_MANUALLY", "NO_ACTION",
|
||||
]
|
||||
reclassify_options_html = "".join(
|
||||
f'<option value="{esc(code)}" {"selected" if code == action_code else ""}>{esc(code)}</option>'
|
||||
for code in reclassify_options
|
||||
)
|
||||
|
||||
technical = prep_vm.get("technical") or {}
|
||||
technical_blocks = "".join(
|
||||
f"<div class=\"col-12 col-lg-6 cf-tech-block\"><div class=\"small text-secondary fw-bold\">{esc(label)}</div><pre>{esc(json.dumps(data or {}, ensure_ascii=False, indent=2, default=str))}</pre></div>"
|
||||
for label, data in [
|
||||
("Cliente", technical.get("customer")),
|
||||
("Faturação", technical.get("billing")),
|
||||
("Venda", technical.get("sale")),
|
||||
("Logística", technical.get("shipment")),
|
||||
]
|
||||
)
|
||||
|
||||
confidence_text = ""
|
||||
action_decision = task.get("action_decision")
|
||||
if isinstance(action_decision, dict) and action_decision.get("confidence") is not None:
|
||||
confidence_text = f"{float(action_decision.get('confidence')):.0%} confiança"
|
||||
|
||||
body = f"""
|
||||
<style>
|
||||
.cf-task-hero {{ border:1px solid #bfdbfe; background:linear-gradient(135deg,#eff6ff,#fff); border-radius:1.25rem; box-shadow:var(--cf-shadow); }}
|
||||
.cf-task-grid {{ display:grid; grid-template-columns:minmax(0,1.55fr) minmax(320px,.85fr); gap:1rem; }}
|
||||
.cf-action-icon {{ width:3rem;height:3rem;display:grid;place-items:center;border-radius:1rem;background:#0d6efd;color:white;font-size:1.4rem; }}
|
||||
.cf-missing-pill {{ display:inline-flex;align-items:center;gap:.35rem;border:1px solid #fecaca;background:#fef2f2;color:#991b1b;border-radius:999px;padding:.48rem .7rem;font-weight:700;font-size:.85rem; }}
|
||||
.cf-confirmed-row {{ display:grid;gap:.15rem;padding:.6rem 0;border-bottom:1px solid #eef2f7; }}
|
||||
.cf-confirmed-row:last-child {{ border-bottom:0; }}
|
||||
.cf-confirmed-row span {{ color:#64748b;font-size:.78rem;font-weight:800;text-transform:uppercase;letter-spacing:.02em; }}
|
||||
.cf-confirmed-row strong {{ color:#0f172a;font-size:.94rem; }}
|
||||
.cf-message-box {{ white-space:pre-wrap;background:#f8fafc;border:1px solid #dbeafe;border-radius:1rem;padding:1rem;min-height:170px; }}
|
||||
.cf-tech-block pre {{ max-height:220px;background:#0f172a;color:#e2e8f0;border-radius:.85rem;font-size:.72rem;margin-top:.4rem; }}
|
||||
@media (max-width: 1000px) {{ .cf-task-grid {{ grid-template-columns:1fr; }} }}
|
||||
</style>
|
||||
|
||||
<a class="cf-row-link d-inline-flex mb-3" href="/tasks">← Voltar a tarefas</a>
|
||||
|
||||
<section class="cf-task-hero p-4 mb-3">
|
||||
<div class="d-flex flex-wrap justify-content-between align-items-start gap-3">
|
||||
<div class="d-flex gap-3 align-items-start">
|
||||
<div class="cf-action-icon">➤</div>
|
||||
<div>
|
||||
<div class="text-primary fw-bold mb-1">Próxima ação</div>
|
||||
<h2 class="h3 fw-bold mb-2">{esc(prep_vm.get('primary_action') or action_label(action_code))}</h2>
|
||||
<div class="d-flex flex-wrap gap-2">
|
||||
{status_badge(status)}
|
||||
{route_badge(route_name)}
|
||||
{f'<span class="badge text-bg-success-subtle text-success border border-success-subtle">{esc(confidence_text)}</span>' if confidence_text else ''}
|
||||
<code>{esc(action_code or '—')}</code>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<div class="d-flex flex-wrap gap-2">
|
||||
<button class="btn btn-outline-primary" type="button" onclick="copySuggestedReply()">Copiar mensagem</button>
|
||||
{chatwoot_link or ''}
|
||||
<form method="post" action="/tasks/{esc(task_id)}/complete-with-note" hx-post="/tasks/{esc(task_id)}/complete-with-note" hx-target="#task-detail-panel" hx-swap="outerHTML" hx-indicator="#task-detail-loading" hx-confirm="Confirmar que o contacto foi tratado?">
|
||||
<input type="hidden" name="done_note" value="Pedido/contacto tratado pelo operador.">
|
||||
<button class="btn btn-primary" type="submit">Marcar contacto feito</button>
|
||||
</form>
|
||||
</div>
|
||||
</div>
|
||||
</section>
|
||||
|
||||
<div class="cf-task-grid">
|
||||
<main class="d-grid gap-3">
|
||||
<section class="card cf-card"><div class="card-body p-4">
|
||||
<h2 class="cf-section-title mb-3">Dados em falta</h2>
|
||||
<div class="d-flex flex-wrap gap-2">{missing_html}</div>
|
||||
</div></section>
|
||||
|
||||
<section class="card cf-card"><div class="card-body p-4">
|
||||
<div class="d-flex justify-content-between align-items-center gap-3 mb-3">
|
||||
<h2 class="cf-section-title mb-0">Mensagem sugerida</h2>
|
||||
<button class="btn btn-sm btn-outline-primary" type="button" onclick="copySuggestedReply()">Copiar</button>
|
||||
</div>
|
||||
<div id="suggested-reply-text" class="cf-message-box">{esc(suggested_reply)}</div>
|
||||
</div></section>
|
||||
|
||||
<section class="card cf-card"><div class="card-body p-4">
|
||||
<h2 class="cf-section-title mb-3">Pedido do cliente</h2>
|
||||
<div class="small text-secondary fw-bold mb-1">Assunto</div>
|
||||
<div class="fw-semibold mb-3">{esc(subject)}</div>
|
||||
<div class="small text-secondary fw-bold mb-1">Mensagem</div>
|
||||
<div class="cf-copy-box">{esc(str(request_text))}</div>
|
||||
</div></section>
|
||||
</main>
|
||||
|
||||
<aside class="d-grid gap-3 align-content-start">
|
||||
<section class="card cf-card"><div class="card-body p-4">
|
||||
<h2 class="cf-section-title mb-3">Dados confirmados</h2>
|
||||
{confirmed_html}
|
||||
</div></section>
|
||||
|
||||
{fiscal_contact_html}
|
||||
{fiscal_readiness_html}
|
||||
|
||||
<section class="card cf-card"><div class="card-body p-4">
|
||||
<h2 class="cf-section-title mb-3">Ligações</h2>
|
||||
<div class="d-grid gap-2">
|
||||
{f'<a class="btn btn-outline-primary" href="/opportunities/{esc(opportunity_id)}">Ver oportunidade</a>' if opportunity_id else ''}
|
||||
{chatwoot_link or '<span class="text-secondary small">Chatwoot não configurado.</span>'}
|
||||
</div>
|
||||
</div></section>
|
||||
|
||||
<section class="card cf-card"><div class="card-body p-4">
|
||||
<h2 class="cf-section-title mb-3">Assistentes operacionais</h2>
|
||||
<div class="small text-secondary mb-2">Última preparação: {esc(prep_type)}</div>
|
||||
<div class="vstack gap-2">{assistant_buttons}</div>
|
||||
</div></section>
|
||||
|
||||
<section class="card cf-card"><div class="card-body p-4">
|
||||
<h2 class="cf-section-title mb-3">Concluir</h2>
|
||||
{completion_html}
|
||||
</div></section>
|
||||
</aside>
|
||||
</div>
|
||||
|
||||
<details class="card cf-card mt-3">
|
||||
<summary class="card-body p-4 fw-bold text-primary" style="cursor:pointer">Ver detalhes técnicos</summary>
|
||||
<div class="card-body border-top p-4">
|
||||
<div class="row g-3">
|
||||
<div class="col-12 col-lg-6">
|
||||
<h3 class="h6 fw-bold">Reclassificar</h3>
|
||||
<form method="post" action="/tasks/{esc(task_id)}/reclassify" hx-post="/tasks/{esc(task_id)}/reclassify" hx-target="#task-detail-panel" hx-swap="outerHTML" hx-indicator="#task-detail-loading" hx-confirm="Guardar reclassificação manual desta tarefa?" class="vstack gap-2">
|
||||
<select class="form-select" name="action_code">{reclassify_options_html}</select>
|
||||
<textarea class="form-control" name="reason" rows="3" placeholder="Motivo da correção">{esc(task.get('note') or '')}</textarea>
|
||||
<button class="btn btn-outline-primary" type="submit">Guardar reclassificação</button>
|
||||
</form>
|
||||
</div>
|
||||
<div class="col-12 col-lg-6">
|
||||
<h3 class="h6 fw-bold">Ignorar</h3>
|
||||
<form method="post" action="/tasks/{esc(task_id)}/skip" hx-post="/tasks/{esc(task_id)}/skip" hx-target="#task-detail-panel" hx-swap="outerHTML" hx-indicator="#task-detail-loading" hx-confirm="Ignorar esta tarefa?">
|
||||
<button class="btn btn-outline-danger" type="submit">Ignorar tarefa</button>
|
||||
</form>
|
||||
</div>
|
||||
</div>
|
||||
<hr>
|
||||
<div class="row g-3">{technical_blocks}</div>
|
||||
</div>
|
||||
</details>
|
||||
|
||||
<script>
|
||||
function copySuggestedReply() {{
|
||||
const el = document.getElementById("suggested-reply-text");
|
||||
if (!el) return;
|
||||
navigator.clipboard.writeText(el.innerText || el.textContent || "");
|
||||
}}
|
||||
</script>
|
||||
"""
|
||||
|
||||
body = _safe_task_display_html(body)
|
||||
body = f'<div id="task-detail-panel" class="cf-live-panel" aria-live="polite">{body}</div>'
|
||||
|
||||
return layout(
|
||||
f"{action_label(action_code)} — {customer}",
|
||||
"Executar a próxima ação sem informação repetida.",
|
||||
body,
|
||||
"tasks",
|
||||
)
|
||||
|
||||
|
||||
@router.post("/tasks/{task_id}/prepare-pickup")
|
||||
async def prepare_pickup_endpoint(task_id: str, request: Request):
|
||||
await run_in_threadpool(run_task_preparation, task_id=task_id, prep_type="pickup")
|
||||
if is_htmx(request):
|
||||
return HTMLResponse(render_task_detail_partial(task_id, notice="Preparação de recolha atualizada."))
|
||||
return RedirectResponse(f"/tasks/{task_id}", status_code=303)
|
||||
|
||||
|
||||
@router.post("/tasks/{task_id}/prepare-shipment")
|
||||
async def prepare_shipment_endpoint(task_id: str, request: Request):
|
||||
await run_in_threadpool(run_task_preparation, task_id=task_id, prep_type="shipment")
|
||||
if is_htmx(request):
|
||||
return HTMLResponse(render_task_detail_partial(task_id, notice="Preparação de envio atualizada."))
|
||||
return RedirectResponse(f"/tasks/{task_id}", status_code=303)
|
||||
|
||||
|
||||
@router.post("/tasks/{task_id}/prepare-proforma")
|
||||
async def prepare_proforma_endpoint(task_id: str, request: Request):
|
||||
await run_in_threadpool(run_task_preparation, task_id=task_id, prep_type="proforma")
|
||||
if is_htmx(request):
|
||||
return HTMLResponse(render_task_detail_partial(task_id, notice="Preparação de pró-forma atualizada."))
|
||||
return RedirectResponse(f"/tasks/{task_id}", status_code=303)
|
||||
|
||||
|
||||
@router.post("/tasks/{task_id}/reclassify")
|
||||
async def reclassify_task_endpoint(task_id: str, request: Request):
|
||||
from urllib.parse import parse_qs
|
||||
|
||||
raw_body = (await request.body()).decode("utf-8", errors="replace")
|
||||
form = parse_qs(raw_body)
|
||||
|
||||
action_code = (form.get("action_code") or [""])[0].strip()
|
||||
reason = (form.get("reason") or [""])[0].strip()
|
||||
|
||||
if not action_code:
|
||||
return RedirectResponse(f"/tasks/{task_id}", status_code=303)
|
||||
|
||||
try:
|
||||
reclassify_task(
|
||||
task_id=task_id,
|
||||
new_action_code=action_code,
|
||||
reason=reason,
|
||||
reclassified_by="operator",
|
||||
reopen=True,
|
||||
)
|
||||
except Exception as exc:
|
||||
print(
|
||||
f"ClientFlow reclassify failed "
|
||||
f"task_id={task_id} action_code={action_code}: {exc!r}",
|
||||
flush=True,
|
||||
)
|
||||
raise
|
||||
|
||||
if is_htmx(request):
|
||||
return HTMLResponse(render_task_detail_partial(task_id, notice="Tarefa reclassificada."))
|
||||
return RedirectResponse(f"/tasks/{task_id}", status_code=303)
|
||||
|
||||
|
||||
@router.post("/tasks/{task_id}/complete")
|
||||
async def complete_task_endpoint(task_id: str, request: Request):
|
||||
complete_task(task_id=task_id, done_by="operator")
|
||||
if is_htmx(request):
|
||||
return HTMLResponse(render_task_detail_partial(task_id, notice="Tarefa concluída."))
|
||||
return RedirectResponse("/tasks?status=pending", status_code=303)
|
||||
|
||||
|
||||
@router.post("/tasks/{task_id}/complete-with-note")
|
||||
async def complete_task_with_note_action(
|
||||
task_id: str,
|
||||
request: Request,
|
||||
):
|
||||
form = await request.form()
|
||||
done_note = str(form.get("done_note") or "").strip()
|
||||
done_note_extra = str(form.get("done_note_extra") or "").strip()
|
||||
|
||||
if done_note_extra:
|
||||
if done_note:
|
||||
done_note = f"{done_note} — {done_note_extra}"
|
||||
else:
|
||||
done_note = done_note_extra
|
||||
|
||||
complete_task_with_note(
|
||||
task_id,
|
||||
done_by="admin",
|
||||
done_note=done_note,
|
||||
)
|
||||
|
||||
if is_htmx(request):
|
||||
return HTMLResponse(render_task_detail_partial(task_id, notice="Tarefa concluída."))
|
||||
return RedirectResponse(
|
||||
url=f"/tasks/{task_id}",
|
||||
status_code=303,
|
||||
)
|
||||
|
||||
|
||||
@router.post("/tasks/{task_id}/skip")
|
||||
async def skip_task_endpoint(task_id: str, request: Request):
|
||||
skip_task(task_id=task_id, skipped_by="operator", reason="Skipped from dashboard")
|
||||
if is_htmx(request):
|
||||
return HTMLResponse(render_task_detail_partial(task_id, notice="Tarefa ignorada."))
|
||||
return RedirectResponse("/tasks", status_code=303)
|
||||
|
||||
|
||||
Reference in New Issue
Block a user